No Refund Policy

Effective Date: 26-09-2025

Thank you for shopping at nwiifoundation.org. Please read this policy carefully before placing your order. By making a purchase, you agree to be bound by this No Refund Policy.
1. All Sales Are Final
Because our T‑shirts are produced on demand for each individual order, all sales are final.
2. Why We Have a No Refund Policy
Because the T‑shirts are custom printed (with your specific designs), we cannot resell returned items, especially once printed or shipped. This is why all sales are final.
3. Order Cancellation

You may request cancellation before the order is printed or shipped. If you contact us immediately after placing the order and your order has not yet been printed or dispatched, we may cancel it and refund (at our discretion). After printing or dispatch, cancellations are not permitted.

4. Damaged or Defective Items
If your T‑shirt arrives damaged or with a manufacturing defect, please contact us within 7 days of delivery with:
  • A description of the defect or damage
  • Photographic evidence showing the issue
  • Order number and details
We will review and, if verified, offer a replacement (same design, size) or credit toward a future order. This is the sole remedy for defective items and does not constitute a general refund.
5. Wrong/Shipped in Error
If we ship the wrong design, size, or variant not matching your order, notify us within [X days] of delivery with photos or order details. We will correct the error (send you the correct T‑shirt) at no extra cost, or provide store credit if we cannot correct it.
6. Customer Errors
If you mistakenly chose the wrong size, color, or design, we are not obligated to issue refunds or exchanges. Please review product details carefully before ordering. However, you may contact us, and in some cases (at our discretion), we may offer a store credit, depending on whether the product is still in a resalable condition and not yet printed or shipped.
7. Shipping Costs & Customs
Shipping charges (if any) are non-refundable. If your order is returned to us due to incorrect address or customs issues, any additional shipping or return fees will be deducted from any future credit or replacement order.
8. Chargebacks & Disputes
If you initiate a chargeback without contacting us first, we reserve the right to deny future orders, suspend access to services, or contest the chargeback by providing necessary documentation.
9. Contact Us
If you have any questions or concerns about this policy or your order, please contact us: info@nwiifoundation.org